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  /  Delivery and payment

Deliveries within Bulgaria are made by Courier Speedy and are priced 4.20 BGN.
Delivery time – 3 to 7 business days from the time of order.

When you have finished choosing your items, click on “Basket” to place your order, then the price and availability will be displayed, and you can edit your order at this time. When you are satisfied with your order, you can proceed to the payment.
After you place your order, you will receive an email confirmation. You will be notified by email also when your order is sent. It is important to provide us with a correct address and an up-to-date phone so couriers can contact you.
We will only contact you by phone if further clarification is required.
Orders are delivered by courier Speedy within 3 to 7 days from the time of order.
Deliveries are made by the Courier to the address specified in your order. The delivery may be made by the office of the courier we work with or at exact address you specify. If delivery is to a specific address, you must ensure the presence of a person to accept the delivery.

What will the shipping cost be?

Delivery in Bulgaria is 4.20 BGN.
* If the courier does not find you at the specified address or fails to contact you, next visits will be charged extra and at the expense of the recipient.

How do I pay for the goods I ordered

Orders made on www.bebird.net are paid in the following 5 ways:

1. Cash on delivery
Speedy
Payment is made by delivering of the product.

2. By bank transfer

3. Through ePay

4. Via EasyPay

5. With PayPal

Writing an invoice or other special requirements, if any?

This can be done by describing your requirements in the field for additional instructions when finalizing the order
5.Returned Goods

The customer has the right to first open, test or measure the item he has ordered in the presence of the courier. In case he/she finds obvious defects, immediately to inform the person delivering the goods and refuse the delivered item. If he fails to do so, we consider the item is approved, and the consumer loses the right later to claim that his product has been delivered with obvious defects. The courier charges for returning a product are at the expense of the Customer.

6. To return a product, it must be :

     

  • in its original condition and packaging; original packaging refers to the packaging of the product and not to the courier package
     

  • with all attached labels that should not be removed, with no traces of wear or use, undamaged and in whole, along with all accessories, warranty documents, user manuals, etc.

    5.1. If the above criteria are not covered, unfortunately we will not be able to accept the returned product and therefore will not be able to refund your payments. We keep the right to charge you the cost of resending the product back to you.

    5.2. If we accept the return of the product, we will refund you all payments received by you in addition with the returned product not later than 14 days after receiving of the returned product to us. Exept the taxes of the courier for the cash on delivery.